Privacy policy

PRIVACY POLICY

VENQOR respects your privacy and is committed to protecting personal information collected through our online store.

Information We Collect

When you visit our website, make a purchase, contact customer support, or otherwise interact with VENQOR, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order information
  • Payment-related information
  • IP address
  • Device and browser information
  • Website activity
  • Communication history
  • Marketing preferences

Payment information may be processed securely by third-party payment providers and may not be directly stored by VENQOR.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Provide order confirmations and tracking
  • Communicate with customers
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Comply with legal and regulatory obligations
  • Provide marketing communications where permitted

Sharing Information

We may share necessary information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website and e-commerce service providers
  • Analytics providers
  • Marketing service providers
  • Fraud prevention and security providers
  • Professional advisers
  • Government or regulatory authorities where legally required

We do not sell personal information simply for monetary payment.

Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website usage, improve customer experience, and support advertising or marketing activities.

Your browser may allow you to block or delete cookies. Some website functionality may not work correctly if certain cookies are disabled.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect customer information.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of certain information
  • Restriction of certain processing
  • Information about how your data is used
  • Withdrawal from certain marketing communications

To submit a privacy-related request, contact support@venqor.co.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updated policy will be posted on our website.